Self Help Articles
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"Could Not Update" Error
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"Disk or network error"
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"Unrecognized database format" error
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'Cannot Find Input Table' error
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Acknowledge activities actioned by other staff
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Actions that can be taken on an Activity record
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Adding a new item to a list
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Adding attachments to File Notes
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All Attachments tab in Manage Clients
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Allowing a staff member to create Systemic Issues
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Attaching files to File Notes
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Auto-search
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Changing settings that control how new file notes are created from the Ivo Calendar
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Close old records from Query window
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Connecting remote support from 1024 website
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Controlling the Auto Search of the Find function
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Deleting Entities
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DEX Preferred Partnership Approach Fields - File Notes
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DEX Score Indicator in Manage Clients screen
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Edit SCORE's from the Queries screen
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Editing 'prompted' stat data
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Email an individual attachment to yourself
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Exporting attachments from within Ivo
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File Note Action Type field
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Giving Auditors access to Ivo data
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How to access multiple Ivo data files
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How to add a 'New Staff Member'
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How to change the Ivo password of another staff member
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How to change your Ivo password
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How to convert an Activity from one type to another (eg. an Inquiry into an Advocacy Issue)
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How to create a 'File Note' in the Ivo Calendar by typing the file note "subject"
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How to create a file note from the Ivo calendar using the "context menu"
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How to create a file note in the Ivo calendar immediately after selecting time period
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How to delete Entity and Activity records
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How to increase your Ivo Server window size
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How to locate the Entity/Activity ID Number
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How to make a staff member an Ivo Administrator
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How to record a client as deceased
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How to set staff as inactive in Ivo
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Locking and Force close function
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Merging Entities
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New 'Citizen Advocacy' buttons on the Toolbar
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Notifications on Ivo Dashboard
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Recording a SCORE Assessment in the All File Notes tab
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Recording a SCORE Assessment in the Service History tab
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Recording an Assessment in the DEX SCOREs tab
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Setting whether the 'Region' field is required
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Settings for creating file notes from the Ivo calendar (v3.8.14+)
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Sorting Waiting List Records by date, funding or region
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Using the calendar time scale setting
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Using the Forums
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Using the new Quick Search field on the Manage Clients and New File Note screens
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View other staff clients in the Manage Clients screen
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Viewing records from the query window
