To delete a record, first you will need to have administrative access in Ivo


Once logged in, please follow the steps below:


  1.  Click on the "cog" icon in the top left corner of the Ivo window.
  2.  Click on the "Delete Records" button on the Toolbar - this will, at first, show you a blank page.
  3.  Type in a keyword or record ID to search for the record to be deleted.  In this example, we type in the name "Mary" as the keyword and this will search Ivo for all records with the name Mary in it.


    Note:   You can use Entity and Activity ID numbers to find the exact record you want to delete.  To obtain an Ivo Activity or Entity ID, please click here.


    Note:   If you search two or more keywords, Ivo will search for the whole phrase entered.
  4.  Select the entry that you would like to delete.


CAUTION:  Please be mindful of the "Record Type".

Please note that this function will delete ALL related data (including file notes) and cannot be undone.

1024 cannot guarantee that data that was accidentally deleted can be restored or retrieved.


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  1.   Click the 'Delete Selected Record' button on the Toolbar. 
  2.   A pop up window will appear for confirmation before the record will be deleted.


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