This function has been introduced in the latest update (v.23.05.01) to make it easier to open file note attachments, for example printing them from your local computer.
You can access this function from anywhere attachments are listed (Service History, All File Notes, All Attachments, Risk Assessments, Consent & Privacy etc) .
To email a file or attachment to yourself, you will need to have entered your email address into Ivo. See screenshot below;
For this example, we've used the Service History tab to access File Notes with attachments.
1. Select the Service History tab
2. Select the Activity record to display the details in the bottom section of the window
3. Select the File Notes tab
4. Right click on the attachment you wish to email
5. Click on 'Email this attachment to myself'.
