- How Ivo is configured in an organisation
- Merging Entities
- Browse Data - Data Format Options
- Importing Queries
- How to give staff access to the 'Browse Data' function
- How to locate the Entity/Activity ID Number
- Changing settings that control how new file notes are created from the Ivo Calendar
- Controlling the Auto Search of the Find function
- Connecting remote support from 1024 website
- Deleting Entities