- New 'Citizen Advocacy' buttons on the Toolbar
- Adding attachments to File Notes
- DEX - a discussion re 'unidentified' clients
- How to set staff as inactive in Ivo
- How to delete Entity and Activity records
- Allowing a staff member to create Systemic Issues
- Saving emails as PDF documents
- Ivo Reporting - Overview
- How to add a 'New Staff Member'
- Connecting remote support from 1024 website