- Allowing a staff member to create Systemic Issues
- New 'Citizen Advocacy' buttons on the Toolbar
- How to set staff as inactive in Ivo
- How to delete Entity and Activity records
- Adding a new item to a list
- Saving emails as PDF documents
- Ivo Reporting - Overview
- How to add a 'New Staff Member'
- Connecting remote support from 1024 website
- Adding attachments to File Notes