- How to delete Entity and Activity records
- How to change your Ivo password
- How to record a client as deceased
- Allowing a staff member to create Systemic Issues
- New 'Citizen Advocacy' buttons on the Toolbar
- Saving emails as PDF documents
- Using the calendar time scale setting
- Actions that can be taken on an Activity record
- Settings for creating file notes from the Ivo calendar (v3.8.14+)
- Installing the Ivo software on a computer