- Allowing a staff member to create Systemic Issues
- New 'Citizen Advocacy' buttons on the Toolbar
- How to add a 'New Staff Member'
- Adding attachments to File Notes
- DEX - a discussion re 'unidentified' clients
- DEX Reporting Process: Phase 1 - Data Review (under construction)
- How to set staff as inactive in Ivo
- How to delete Entity and Activity records
- Adding a new item to a list
- Saving emails as PDF documents